QA Specialist - Description
| • | Perform testing in beta test/production environment for web applications & data verification and validation |
| • | Perform testing web applications using different web browsers -IE, Firefox, safari, Google chrome |
| • | Perform good working relationship with development team, data entry team & account managers etc |
| • | Perform, evaluate, trouble shoot and test the software repeatedly in search of bugs and errors |
| • | Perform functional & non-functionality testing. |
| • | Perform of software testing, unit test, integration test, stress test, system test. etc |
| • | Perform report data verification and validation with backend system. |
| • | Develop and update status test bug report & documentation. |
| • | Assist in implementation of QA standards & continual improvement activities |
QA Specialist - Requirements
| • | Knowledge and understanding of the software development life cycle (SDLC) process |
| • | Required to understand and basic programming knowledge |
| • | Knowledge and understanding of the software test life cycle (STLC) process |
| • | Detailed knowledge of both Manual and Automated Testing |
| • | Experience diagnosing, reporting, tracking and resolving quality issues |
| • | Knowledge of Quality Assurance processes, guidelines, testing methods and acceptance criteria & deliverables |
| • | Knowledge of software testing, Unit test, Integration test, stress test, system test. etc |
| • | General Internet web applications usability, tools, terminologies, knowledge -IE, Firefox, Google, safari, etc |
| • | Basic knowledge of requirement analysis, software inspection, verification, validation process. |
| • | Database knowledge, Reports, Metrics, QA/QC activities tracking, etc |
| • | Ability to work independently with minimal supervision |
| • | 3+ years of experience in software testing & quality assurance domain. |
| • | Excellent oral & communication skills |
| • | Exceptional analytical & problem solving skills |
| • | College Diploma or Degree in computer science preferred |
| • | Practical working knowledge of software testing methodology. |
Customer Support/QA Representative - Description
As the leading digital publisher to the world of associations, we are always seeking top talent.
Our passion for innovation, growth, and an unmatched customer experience is sparked and sustained by hiring great people. We look for people who are comfortable in a dynamic environment and regard change as a positive aspect of their job.
We are currently seeking a Full-Time Customer Support Representative.
| • | Provide first application level phone/email support to customer |
| • | Analyze problems, answer questions and provide training about the software & applications |
| • | Make basic customizations based on customer needs |
| • | Identify, test, and identify workarounds for bugs |
| • | Provide regular updates to customers on open support issues |
| • | Research issues dealing with proprietary software technology |
| • | Assist in editing of training materials and manuals |
| • | Assist QA/QC department in testing of applications before release |
Customer Support/QA Representative - Requirements
| • | Minimum 2 yrs experience in a Customer Service or Technical Support environment (preferably Tech Support) |
| • | College Diploma or Degree (preferably in IT, Computer Science, etc) |
| • | Flexible to work overtime/weekends when required |
| • | Able to work independently and efficiently to meet deadlines |
| • | Able to promptly answer support related email, phone calls and other electronic communications |
| • | Self-motivated, detail-oriented and organized |
| • | Experience with hardware and software issues (both desktop and portable devices) |
| • | Proficient in Internet related applications such as E-Mail clients, FTP clients and Web Browsers and Web based applications |
| • | Excellent communication (oral and written), interpersonal, organizational, and presentation skills |
| • | Previous Software Testing Experience would be an asset |
| • | Technical background (preferred) |
Director, Credits & Collections - Description
Reporting directly to the Chief Financial Officer, the Director, Credit and Collections will oversee the daily activities of the credit and collections functions; recommend and implement credit and collections policies; interface with other MultiView departments as appropriate; develop and implement departmental reporting and key performance indicators; and manage third party relationships consistent with the Company’s vision, values, strategic plan, and short-and long-term goals and objectives.
Director, Credits & Collections - Requirements
| • | Direct all day-to-day corporate credit and collections functions including collections calls, credit decisions, updating customer files, and department management.
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| • | Responsible for the reduction of all accounts receivable aging categories based on prompt, effective collections and customer account reconciliations.
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| • | Recommend revisions to the credit policy to senior management. Implement and maintain the corporate credit policy.
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| • | Interact with customers and manage relations between credit/collections and the sales department.
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| • | Communicate and establish relationships with customers, sales teams, and operations ensuring resolution of customer issues and improving “best practices”.
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| • | Work with the appropriate managers/sales reps to resolve customer billing issues.
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| • | Make credit decisions within assigned authority.
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| • | Plan and organize activities of the credit and collections team to ensure credit and collections activities are completed timely and accurately.
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| • | Initiate process improvement and quality reviews to simplify and improve productivity.
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| • | Approve/negotiate documentation and payment terms with customers to ensure transactions are properly secured.
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| • | Resolve credit and collections issues with customers. Determine action to be taken on delinquent accounts.
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| • | Develop and implement management reporting. Measure department performance with appropriate metrics (e.g., collection performance of staff, cash flow, DSO, etc.)
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| • | Maintain department organization structure sufficient to meet all goals and objectives. Properly motivate credit and collections staff.
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| • | Manage relations with collection agencies, credit reporting agencies and credit insurance providers as appropriate.
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| • | Ensure department compliance with Sarbanes-Oxley requirements.
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| • | Assist in training of new sales representatives using strong organizational and verbal communication skills.
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Content Editor - Description
MultiView’s association partners come from various industries. Your role is to talk to MultiView’s current and future news briefs customers and really learn about the association’s industry. Through this, you must also understand the needs of the association and its members and be able to find relevant news content that fits these needs. Ideal candidates enjoy working with people and have the ability to really get to know and understand the customer. They are known for problem solving and will push to get the results needed. They are organized and detail-oriented and can adapt quickly in a fast-paced environment.
Content Editor - Requirements
Bachelor’s degree in journalism with 1-3 years of experience. Must have the ability to provide steady flow of compelling and useful content. Ability to edit quickly and accurately in a deadline-driven environment. Write, revise and proof content that satisfies the goals and requirements defined by each association. Basic understanding of HTML. Must be able to juggle multiple projects at a time. Ability to take initiative, identify opportunity and execute fully. Excellent oral and written communication skills. Association experience is a plus, but not necessary. Ability to work in a fast-paced environment with tight deadlines.
Business Media Sales Specialist - Description
We are looking for highly motivated Sales Individuals to join our rapidly expanding Irving team.
The position involves selling products and services, over the phone, on behalf of several major Trade Associations.
Business Media Sales Specialist - Requirements
Hiring all levels of Sales experience; minimum requirement of 1 - 2 years exp. Advertising sales, phone sales and digital media sales preferred but not required. Bachelor's degree. Excellent communication skills (written and oral). Strong computer skills. Motivated, driven, and possess a desire to achieve financial success. Strong work ethic, team oriented. Positive attitude and a good sense of humor!
Business Media Sales Specialist - Description
We are looking for highly motivated Sales Individuals to join our rapidly expanding team.
The position involves selling products and services, over the phone, on behalf of several major Trade Associations.
Business Media Sales Specialist - Requirements
Hiring all levels of Sales experience; minimum requirement of 1 - 2 years exp. Advertising sales, phone sales and digital media sales preferred but not required. Bachelor's degree. Excellent communication skills (written and oral). Strong computer skills. Motivated, driven, and possess a desire to achieve financial success. Strong work ethic, team oriented. Positive attitude and a good sense of humor!
Software Developer - Lead - Description
We’re looking for a Senior Level Microsoft .NET Developer that is skilled in both software development on the .NET platform and comfortable with SQL Server TSQL skills. Preferably with some team leadership experience.
| Someone who can and will: |
| • | Be an expert in Microsoft programming technologies |
| • | Own the technology side of a complete web-based application |
| • | Be hands-on doing application design and development primarily focused on a single application |
| • | Work directly with the management staff, developers and testers, architects, and SMEs |
| • | Decide and justify both strategic and tactical software design and development decisions, and implement those decisions in a timely manner |
| • | Know and implement software development best practices in a high-production environment |
| • | Work both smart and hard, and will think creatively and produce diligently |
| • | Bring as much to our team as it brings to you |
| • | Has familiarity working in an Agile development environment |
| • | Have expertise designing and building multi-tiered web-based applications |
The Lead’s role is to design, execute, assess, and troubleshoot software programs and applications. This includes configuring, coding, developing, and documenting software specifications throughout the project life cycle. The Lead will also oversee system startups in a timely and accurate fashion, and provide support to other departments where required. Lead will also mentor Junior Developers, assign tasks, and provide support and guidance where necessary.
Software Developer - Lead - Requirements
| • | Superior communication skills |
| • | Excellent problem-solving skills |
| • | Hard-working and diligent |
| • | Attention to detail |
| • | Ability and experience working with Microsoft technologies |
| • | 7+ years developing multi-tier web applications |
| • | Ability to lead the technical direction for a single product line |
| • | Strong foundation in technology-neutral programming concepts |
| • | Master of the following technologies Some use of Flash/Flex and/or Silverlight ASP.NET 2.0+ C# 2.0+ (3.0+ preferred) Php (preferred) JavaScript AJAX HTML/XML/XSLT/CSS/etc. |
| • | Visual Studio 2005 and 2008 Bonus: experience with Microsoft Dynamics GP 10 and/or ERP Systems |
| • | In-depth knowledge of web security fundamentals |
| • | Web Services and Service Oriented Architecture (SOA) design and development |
| • | Agile software development using Test Driven Development (TDD) techniques |
| • | Application of Software Design Patterns in a production environment |
| • | Microsoft (or other) certifications a plus (e.g. MCTS, MCITP, MCPD) |
| • | A 4+ year university degree in the field of computer science, information systems, computer engineering, or equivalent experience |
This is not an entry level role and targets senior level technology ability with possible leadership experience.
Marketing Analyst - Description
MultiView is the digital media agency for over 850 of the biggest associations and non-profit brands in North America. We’re hiring an entry-level Marketing Analyst. This person will be responsible for writing, editing and proofreading our vast and ever-changing library of marketing collateral. This requires exceptional composition skills, combining quick thinking, attention to detail and the business know-how to select the appropriate facts for different audiences. In addition to showing off your business writing skills, you will also be expected to contribute to projects on the cutting edge of business and digital media.
Marketing Analyst - Requirements
| • | B.A Degree or higher in Marketing, Business, Journalism or related; Minor in Communications or experience is valuable – will accept recent college grads. |
| • | Experience creating social media content for business or non-profit organizations (Facebook, Twitter, LinkedIn). |
| • | Exceptional composition skills including but not limited to articles and ad copy |
| • | Experience writing for business or non-profit organizations is beneficial |
| • | Strong work ethic and organizational skills are a must |
| • | Detail oriented and creative |
| • | Driven for task oriented success with a great sense of humor |
| • | Able to work in a fast paced, high demand environment efficiently and concisely |
| • | Some sales experience is preferred but not required |
Our culture is outgoing, energetic and ambitious. We’re a close-knit group that thinks and works quickly. We’re looking for someone with a special blend of brains, drive and a great sense of humor. If MultiView sounds like where you belong, apply today!
Receptionist - Description
Attend to visitors and deal with inquiries on the phone and face to face.
Supply information regarding the organization to the general public, clients and customers.
| Responsibilities/Tasks: |
| • | answer telephone, screen and direct calls |
| • | take and relay messages |
| • | provide information to callers |
| • | greet persons entering organization |
| • | direct persons to correct destination |
| • | deal with queries from the public and customers |
| • | ensures knowledge of staff movements in and out of organization |
| • | general administrative and clerical support |
| • | Receive and sort mail and deliveries |
| • | Petty cash |
| • | Certified mail |
| • | Tidy and maintain the reception/boardroom area |
Receptionist - Requirements
| • | high school diploma generally required |
| • | knowledge of administrative and clerical procedures |
| • | knowledge of computers and relevant software applications |
| • | knowledge of customer service principles and practices |
| • | keyboard skills |
| • | verbal and written communication skills |
| • | professional personal presentation |
| • | customer service orientation |
| • | information management |
| • | attention to detail |
| • | initiative |
| • | reliability |
| • | stress tolerance |
IT Business Analyst Project Mgr - Description
This is technical services work, analyzing and evaluating business systems and user requirements. Understanding business needs, and translating those needs into functional system requirements. An employee in this classification will investigate and analyze problems, including impact analysis of change on all systems and business areas, in order to recommend appropriate solutions. This person will maintain on-going communication with business stakeholders, throughout project lifecycles. The Project Manager component will take on a leadership role on small to mid-size projects, and drive meeting project objectives within budget and on time. The individual will work with the Technical Project Leads and Developers to ensure that they understand overall business requirements, as well as project objectives. You can define multiple solutions and/or opportunities and can communicate them effectively. This person will oversee system testing and project implementation, while communicating with development staff to ensure applications function as specified.
| • | Develops functional specifications and system design specifications. | |
| • | Facilitate workshops to collect requirements, build consensus and formulate program approach. | |
| • | Leads internal teams/task forces | |
| • | Defining data & application integration requirements | |
| • | Collaborating with QA specialist to define and execute test plans | |
| • | Manage and maintain business relationships | |
| • | Develops functional specifications and system design specifications | |
| • | Liaise with project team to define quality assurance plans and execute stakeholder communication plan | |
IT Business Analyst Project Mgr - Requirements
| • | Knowledge of SDLC |
| • | Knowledge process modeling |
| • | Knowledge of structured systems methodologies |
| • | Knowledge of higher level of programming languages and enterprise class application development tools |
| • | Knowledge of productivity tools, computerized problem solving tools, and work management techniques |
| • | Ability to define user and functional requirements within an SDLC |
| • | Ability to establish and maintain effective working relationships |
| • | Ability design, conduct, and evaluate system testing |
| • | Ability to communicate effectively orally and in writing |
| • | Ability to translate complex business issues into detailed requirements |
| • | B.S. Degree in Information Systems, Computer Science or computer Engineering |
| • | Two year AS Degree in Computer Science or related field combined with work experience can be substituted for Bachelor’s Degree |
Network Administrator - Description
Network Administrator under general direction designs, supports, maintains, and evaluates computer networking and telecommunicationsystems; installs, configures and maintains both physical and virtual computer servers; performs other related duties as assigned.
| • | Oversees the day-to-day operation of computer networks including hardware/software support, training, and special projects.
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| • | Plans, designs and implements data connectivity for local area network (LAN) and wide area network (WAN) systems.
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| • | Assists in coordinating special projects including network related wiring plans, LAN/WAN hardware/software purchases, and system installation, backup, maintenance and problem solving.
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| • | Assists in providing network and remote connectivity hardware/software support.
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| • | Maintains LAN user documentation including hardware/software applications, support logs and other related information.
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| • | Researches and recommends network hardware and software.
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| • | Assists in installing, designing, configuring, and maintaining system hardware and software.
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| • | Analyzes and troubleshoots the network logs and tracks the nature and resolution of problems.
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| • | Monitors usage to ensure security of data and access privileges.
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| • | Installs, supports and maintains both physical and virtual network appliances.
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| • | Researches and evaluates new technologies related to computer networking.
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| • | Assists in planning, coordinating and consulting with vendors and clients for hardware/software purchases, product services and support.
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| • | Recommends and specifies the purchase of related products and services.
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| • | Keeps current regarding new hardware/software products for system enhancements.
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| • | Assists and provides support to the Technology staff as necessary.
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| • | Assists the Senior Network Administrator as requested including performing scheduled network tasks, monitoring network servers, and providing internet and intranet user support, and specialized training.
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| • | INTERNET/ SYSTEMS SUPPORT - Establishes and maintains user VPN accounts; Provides VPN support including end-user setup and problem solving; Establishes and maintains card key access accounts; Provides solutions to customer identified problems.
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| • | TELECOMMUNICATIONS/VoIPs SUPPORT - Plans, recommends and assists in the design of telecommunications systems; Researches and recommends telecommunications equipment; Coordinates the ordering and installation of telecommunications and data systems equipment and cabling. Researches, analyzes, troubleshoots and resolves telecommunications related problems; Develops and implements telecommunications operational procedures; Creates and/or modifies voicemail boxes and call features; Installs telecommunications equipment and provides support for handsets, voicemail and new/emerging telecommunications-related technology; Inventories telecommunications equipment.
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Network Administrator - Requirements
EDUCATION - Any combination of education and training equivalent to possession of a Bachelor's degree in Computer Science, Information Engineering or other related areas; such education should be at a level which demonstrates the ability to perform duties comparable to those listed herein. Possession of a Network Administration Certificate is preferred.
REQUIRED TRAINING & EXPERIENCE - Cisco Networking technologies, including a working knowledge of the following: 28xx – 39xx ISR Routers, PIX/ASA Firewalls on FOS build 8.0/8.2, Layer 3 switches or RoaS configurations, Layer 2 switches (PoE and non PoE), 11xx or 12xx Wireless AP’s (stand alone); CUCM 8.x, Managed Point to Point circuits; BGP, Network Documentation (Visio, Excel, Word), Network Tools (Sniffers, emulators), PoE VoIP phones; RADIUS Technologies, VPN (IPSEC and SSL), HSRP, VLANs
ADDITIONAL PREFERRED KNOWLEDGE - Dell Switches, iSCSI, Fiber Channel, SAN, CCNA Certificate, PCI Compliance, Solar Winds, IPCelerate, NICE.
WILLINGNESS TO - Work unsupervised in a fast-paced and occasionally demanding environment; Communicate effectively to co-workers and management; Be a motivated self-starter; Share information and technical data with Sr. Network Admin.; Adhere to change control policies; Work until 6 PM Tuesdays and Thursdays; Work weekends during high-impact projects when necessary; Integrate and work well within a team environment; Work side by side with Sr. Network Administrator.
CONTACT MULTIVIEW HR 
